What Do When Outlook Email Rule Not Working?

With Outlook Rules, your email management is easy as it allows you o mark, sort, and filter the incoming emails. But, there are times when the Outlook email rule not working message pops in your inbox. There are several reasons for this, like corruption of PST file; rules exceed the quota set of the mailbox, etc.

If you are facing Outlook web rules not working issue, then you are at the right place. Here you will get the information about why Outlook rules not working and methods to resolve the issue. Let’s get started.

What To Do When Outlook Email Rule Not Working?

If you are facing Outlook rules not working, then here are some of the things that you need to check.

Enable The Rules

Make sure that your Outlook Rules are properly enabled. Here are steps you can follow.

Start by opening Outlook and go to the Files > rules and alerts.
From the rules and alerts dialog box, choose the “enabled” checkbox. If you haven’t selected it, then select it.

Rules Don’t Refer To Deleted File Or Folder

If there is any rule indicating to the mailbox file or folder is deleted, then you might face the issue of Outlook rules not working. You can check the issue by double clicking on the rules and alerts dialog box.

Fixing The Issue Outlook Email Rule Not Working

If you have enabled the Outlook rules and they don’t refer to as deleted folder, then it indicates the corruption for sending or receiving the settings file. In this situation, you should find ways to resolve the issue.

Try Resetting the SRS File

In Outlook, if your receiving or sending the file is damaged, then it might lead to the issue of Outlook rules not working. You need to reset the SRS files so that rules can start working properly. Here is what you can do:

Go to the location:

C:\users\%username%\AppData\Roaming\Microsoft\Outlook.

From here, you need to rename the file from Outlook. Srs file to Outlook. Srs. old
After this, you have to restart Outlook. It will recreate the SRS file.

Conclusion

If you face any issue like the rule not working after migration to Office 365, then you should go to their official website to find quick solutions to it.

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